Terms, Privacy and UK GDPR for Ordax beta testers

These policies describe how Ordax Ltd collects, uses, and protects your data while you participate in our closed beta. They also explain what we expect from beta testers, how feedback is handled, and how your rights are protected under the UK GDPR.

Terms & Conditions

Beta participation rules

Effective 15 September 2026

By joining the Ordax beta programme, you accept the terms below and agree that your participation is voluntary. This section covers access, data usage, intellectual property, confidentiality, and the practical relationship between you and Ordax during the beta.

1. Beta participation

Participation is limited to invited testers and approved applicants. Beta access is provided for evaluation, feedback, and real-world testing. It is not a guarantee of a paid product or ongoing service.

2. Feedback and product development

Your feedback helps shape Ordax. When you submit bug reports, ideas, or comments, you grant Ordax a royalty-free, worldwide licence to use that feedback in any form to improve the product.

3. Confidentiality and use

Any information about unreleased features, internal workflows, or future plans that you receive as a beta tester is confidential. You should not share confidential beta details outside the programme without Ordax's consent.

4. Service and liability

The beta service is provided "as is" and may change without notice. Ordax is not liable for any loss, damage, or business interruption arising from your use of the beta software.

5. Suspension and termination

Ordax may suspend or remove your beta access at any time, with or without cause. If your access is terminated, you may no longer use the service and must delete any non-public beta materials.

How we collect and use your data

This policy explains what personal data we collect from beta testers, why we process it, and how we keep it secure. It applies to all communications, forms, and product usage while you participate.

Who we are

Ordax Ltd (company number 17373626, registered office 167-169 Great Portland Street, London, W1W 5PF, England) is the data controller for the personal data described in this policy.

What we collect

Contact details (first name, last name, email)
Your industry and employment type
How you heard about us (optional)
Your consent choices and the version of these terms you accepted
Usage data from the beta product
Feedback, bug reports and test notes
Device details and browser / app diagnostics

Why we use it

To review and select beta applicants
To understand which channels our signups come from
To deliver and improve the beta product
To respond to your support requests
To validate and prioritise feature development
To maintain security and compliance

How we share your data

We share data with the service providers who run Ordax: Render (application hosting) and Neon (database hosting). We also use Slack for our beta tester community, which means your email may be shared with Slack Technologies, Inc. in the United States — where this involves a transfer outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses. We do not sell your data.

Retention and deletion

We keep beta applicant data for 12 months after the beta programme ends, after which it's deleted — unless you ask us to delete it sooner, or we're required to keep it for a legal reason.

UK GDPR

Your rights as a beta tester

As a UK data subject, you have rights under the UK GDPR and Data Protection Act 2018. This section describes those rights, the lawful bases we rely on, and how to raise a request.

Legal basis for processing

We process your application using the steps you asked us to take before entering into a contract with you, and our legitimate interests in selecting testers and understanding where signups come from. Where you've opted in to marketing emails, we rely on your consent, which you can withdraw at any time.

Your rights

Right of access – ask what data we hold about you
Right to rectification – correct inaccurate information
Right to erasure – request deletion where there is no lawful reason to keep it
Right to object – object to direct marketing or unjustified processing
Right to restriction – ask us to limit how we use your data
Right to data portability – receive your data in a portable format, or have it transferred to another provider

Security and complaints

We implement technical and organisational controls to protect your data. If you have a concern, contact us first. If we cannot resolve it, you may make a complaint to the UK Information Commissioner's Office (ICO).